Australia-wide · Bairnsdale-based
Online Therapy Appointments
Secure online counselling and psychotherapy from a Bairnsdale, East Gippsland practice — available Australia-wide for clients who prefer the flexibility of meeting from home.
Online appointments at Serotonin Psychology offer the same warm, trauma-informed support as in-person sessions — delivered over a secure video link. For many clients, online therapy removes practical barriers: long drives, regional distance, mobility limits, or simply the comfort of being in your own space.
Sacha works with clients right across Australia from the Bairnsdale clinic, with particular care for those in East Gippsland and rural Victoria where local options can be limited. Sessions can include counselling, psychotherapy and elements of creative arts therapy adapted for the online setting.
All you need is a private space, a stable internet connection and a device with a camera. Sessions are confidential and held to the same standards as face-to-face appointments. Self-managed and plan-managed NDIS participants are welcome.
If online feels right for some of the time and in-person works for the rest, that's fine too — many clients move between formats as life shifts.
What this can support
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Frequently asked questions
How do online therapy sessions work?
You'll receive a secure video link before your appointment. Find a private space, settle in, and we meet from there. All you need is a stable internet connection and a device with a camera.
Are online sessions as effective as in-person?
For many clients, yes. Online sessions can also remove practical barriers — travel time, regional distance, mobility, or simply feeling more comfortable in your own space.
Can I book online if I'm not in Victoria?
Yes. Online appointments are available Australia-wide. Sacha is based in Bairnsdale, East Gippsland, and works with clients across the country.
What if my internet drops out?
If a session is interrupted, we'll reconnect or finish by phone — and never charge for time lost to technical issues.
Is online therapy confidential?
Yes. Sessions use secure video software and the same confidentiality standards as face-to-face appointments.
Ready to get in touch?
New enquiries are answered personally by Sacha.